How to Create a Visitor QR Key in GateWatch Desktop

Use the Create Visitor flow in GateWatch Desktop to quickly send a secure QR key to your guest. The key can be scanned by guards or compatible devices at the gate—no hardware changes needed.

Step 1: Navigate to “Create Visitor”

1. From the main dashboard, look at the top-right of the screen.

2. Click the Create Visitor button next to Create Incident.
   
   
   
   
   
   

1. A Create Visitor window will appear with several options:

   • Send a Key

   • Send a Party Key

   • Add Frequent Visitor

   • Log Vendor
     

For a standard one-time guest, click Send a Key.

Step 3: Enter Visitor Details & Send the Key

You’ll now see the Send a Key form.

1. Fill in the required fields:

   • Visitor Name* – Enter your guest’s full name.

   • Resident Name – Select the resident the visitor is coming to see.

   • Visitor Phone Number – Used to send the QR key by text (if available).

   • Visitor Email – Used to send the QR key by email (if available).

   • Key Start Time – When the key should become active.

   • Key Expiration Time – When the key should stop working.

   • License Plate Number – Optional, but helpful for gate staff to verify the visitor.

   Required fields are marked with an asterisk (*).

2. Review the details to make sure everything is correct.

3. Click Send Key.
   
   

What Happens Next?

• The visitor receives a QR key via SMS and/or email, depending on the contact info you entered.

• When they arrive at the community, they simply show or scan the QR code at the gate.